If you are looking for vintage manuals, service manuals or schematics – I suggest vs4u.org
Amateur Ham Radio Repair/Alignment
Shipping notes:
Please understand that your equipment will be tossed around considerably on it’s way here. Pack it accordingly! Insure it for what it will cost to replace it. The idea is to not have to file a claim.
I strongly suggest you don’t use FedEx. I have complained numerous times about the driver leaving packages outside after I have closed, to no avail….
I suggest you read the instructions on the carriers website about what they consider proper packing. Improper packing materials will result in denial of insurance claims.
Crumpled newspaper doesn’t work.
Old sweaters, coats, etc don’t work.
Low density foam (look like colored Cheetos) are useless above 10 oz.
Crumpled paper will allow you to get familiar with the damage claim process…..
Anything over 4 lbs – peanuts and popcorn foam will crumble up and get into the rigs switches and controls and especially fans and motors. DO NOT USE THESE!!!
Don’t use this foam either
If it can move inside the box – it will. When it stops, parts of it will keep moving. Shake the box – if you feel anything moving – it will be broken when it gets here!
Keep the boxes and what’s inside them when you buy your equipment. It will survive the adventure across the country. It made it from Japan……
If your item is not repaired for any reason there will be a charge for shipping you unit back to you. This will be 1/2 hour or sometimes 1 hour if it takes that long. We pay a retired ham to come in on Friday to pack and unpack. He does very good work.
Fill out the form located HERE.
Do NOT send mics, power cords, manuals, etc unless we specifically ask you to. We will not use them. We have to use the built in cables on the bench so we have control of voltage, and current. We connect the service monitor directly to the mic connector so we have control of frequency and levels. If you suspect a mic problem – put that on the form and then you may send it.
I only ship via USPS. It may take a day or 2 longer but I have filed 1 damage claim in 7 years. I do not have a UPS or FEDEX shipping account. If you need it shipped thru one of them – send a prepaid label. These carriers do not come here very often. A package may wait a while before being picked up.
Normally, we ship on Friday, but when there are enough we will ship on Tuesday as well.
When the label is created – you will get a tracking number from Stamps.com. Don’t let that email go to spam or junk folders.
If you have a tube type piece of equipment – you should check that the tubes are properly seated BEFORE you plug the unit into power. If the tubes come loose in shipping the high voltage caps may come in contact with something that will cause additional damage.
Read HERE for some points of interest.
If you will be sending us an item for repair please use the interactive form that can be filled out and submitted to us AUTOMATICALLY.
This will get your unit in the repair queue right away and make sure we have your information correctly.
The interactive form is HERE
Shipping Address:
TSI
2014 Finland Drive
Spring Hill, Fl 34609
Back to Home page – Click HERE
Other repair services:
Automotion 115975 Photo Eye Repair
Anytone D578 & D878 DMR factory authorized service Out of Warranty only.
